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To determine which version of Windows you are running, press the Windows key on your keyboard and type winver into the search field, then press enter.
Please note that these instructions assume an active IT account.
No further development will take place on these products and security updates are no longer issued.
The Microsoft Genuine Advantage Diagnostic Tool runs a check and gives several pieces of information about the parts of your system that affect its Genuine status and what is possibly causing it to fail.
There are a few cases where it might automatically resolve any problems for you, but if not, you could get a much better idea about why the failure has occurred.
If a self-signed certificate (or any certificate from an untrusted CA) is in use, most clients will reject the connection since they cannot validate the server's identity.
For troubleshooting purposes, server certificate validation can be disabled on one or multiple clients, allowing those clients to connect regardless of the certificate in use.
If you are having difficulty getting your Windows 8 machine to connect, try setting up a manual connection.